Legal

Privacy Policy

Last updated: April 2025  ·  Effective immediately
Contents

We wrote this policy in plain English. We collect only what we need to run the service, we do not sell your data to anyone, and you can ask us to delete everything about you at any time.

Section 01

Who we are

HiDenmark is a free onboarding guide for newcomers settling in Denmark. It is operated by an individual based in Kolding, Denmark.

Data controller: HiDenmark
Contact: hello@hidenmark.dk
Location: Kolding, Denmark

As the data controller, we are responsible for deciding how and why your personal data is processed. This policy explains what we do with any data you provide when using HiDenmark.

Section 02

What data we collect

We collect the minimum data needed to provide the service. Here is exactly what we collect and when:

Data When collected Required?
Your first name When you create an account Yes — to personalise your experience
Email address When you create an account Yes — used as your login identifier
Password (hashed) When you create an account Yes — stored as a one-way hash, never readable
Task progress When you tick tasks in the tracker Yes — this is the core purpose of the service
Account creation date Automatically on signup Yes — for account management

We do not collect your location, phone number, payment information, nationality, immigration status, or any other sensitive personal data. We do not build advertising profiles. We do not use tracking pixels.

Section 03

Why we collect it and our legal basis

Under GDPR, we must have a legal basis for processing personal data. Here is ours:

We do not use your data for marketing, profiling, or any purpose beyond running the onboarding tracker. We do not send newsletters or promotional emails unless you explicitly opt in (which we do not currently offer).

Section 04

How long we keep your data

We keep your account data for as long as your account is active. If you request deletion, we remove everything within 30 days. There are no backups retained beyond that period.

Data typeRetention period
Account details (name, email)Until you delete your account
Task progressUntil you delete your account
Password hashUntil you delete your account
All data after deletion requestRemoved within 30 days
Section 05

Who we share your data with

We do not sell, rent, or trade your personal data. Ever.

We use one third-party service to store your data securely:

We may be required to share data with law enforcement or regulatory authorities if legally compelled to do so under Danish or EU law. We would notify you in advance where legally permitted.

Section 06

Your rights under GDPR

As someone whose data we hold, you have the following rights under the General Data Protection Regulation (GDPR). All of these can be exercised by emailing us at hello@hidenmark.dk.

Right of access
Request a copy of all personal data we hold about you.
Right to erasure
Ask us to permanently delete your account and all associated data.
Right to rectification
Ask us to correct any inaccurate data we hold about you.
Right to portability
Request your data in a structured, machine-readable format.
Right to restrict processing
Ask us to pause processing your data in certain circumstances.
Right to object
Object to processing based on legitimate interests.

We will respond to all requests within 30 days. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Danish Data Protection Authority (Datatilsynet) at datatilsynet.dk.

Section 07

Cookies

HiDenmark uses only a single essential cookie to keep you logged in between sessions (a session token). We do not use advertising cookies, analytics cookies, or any third-party tracking cookies.

CookiePurposeExpires
session_tokenKeeps you logged in30 days, or when you log out

Because we use only strictly necessary cookies, we do not require a cookie consent banner under Danish and EU law. We do not use Google Analytics, Facebook Pixel, or any other tracking tools.

Section 08

Security

We take reasonable technical and organisational measures to protect your data:

No system is completely secure. If you discover a security vulnerability, please report it responsibly to hello@hidenmark.dk and we will address it promptly.

Section 09

Children

HiDenmark is not directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe we have inadvertently collected such data, please contact us and we will delete it immediately.

Section 10

Changes to this policy

If we make material changes to this policy, we will update the "Last updated" date at the top and, where appropriate, notify registered users by email. Continuing to use HiDenmark after a policy update constitutes acceptance of the new policy.

We will never use your data in ways that are materially different from what is described here without giving you clear notice and the opportunity to delete your account first.

Section 11

Contact us

For any privacy-related questions, data requests, or to exercise your GDPR rights, contact us at:

Get in touch

Response time: within 5 business days
GDPR requests: within 30 days as required by law
Supervisory authority: Ram